FAQ

What types of jewelry do you offer?

At Althéa, we offer elegant and timeless jewelry, including rings, earrings, necklaces, and bracelets, all crafted with certified moissanite or simulated diamonds of the highest quality.

What’s the difference between moissanite and simulated diamond?
  • Moissanite: A rare natural stone known for its brilliance and durability.
  • Simulated Diamond: Lab-created stone that perfectly mimics a diamond’s appearance, offering luxury at a more accessible price.
How do I know my ring size?

We recommend using a ring sizer or measuring a ring that already fits your finger. For more details, please check our ring size guide on the product page.

How do I clean my jewelry?

To keep your jewelry sparkling:

  • Wipe with a soft, dry cloth.
  • Avoid harsh chemicals.
  • Store pieces separately to prevent scratches.
What is the delivery time?

USA: 5–10 business days

All orders include tracking for real-time updates.

Do you ship internationally?

Currently, we only ship within the United States.

Can I return or exchange my jewelry?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Yes, you have 10 days after receiving your order to request a return or exchange, as long as the item is unused and in its original packaging. Please see our returns policy for more details.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.